Minasolution’ Privacy Policy

Respecting privacy, Minasolution (referring to Minasolution.com or our Site) takes your personal information and online safety very seriously. The Privacy Policy explains:

  1. How we collect, use and under certain conditions disclose your personal information
  2. The methods we’ve taken to secure your personal information.
  3. Your options regarding the collection, use and disclosure of your personal information.

This Privacy Policy applies to the website only, it doesn’t necessarily apply to the information collected from you offline.

By accessing Minasolution.com, you accept the practices described below:

  1. How does Minasolution.com collect information about me?
  2. How does Minasolution.com use my personal information?
  3. Does Minasolution.com ever give out my personal information?
  4. Is my personal information, collected by Minasolution.com, secure?
  5. What choices do I have regarding Minasolution.com’s collection of my information?

How does Minasolution.com collect information about me?

To provide an efficient, meaningful and customized shopping experience, customers will be asked to provide personal information, which:

  1. Help you to set up your own account in Minasolution.com.
  2. Create content that is relevant to you.
  3. Notify you of new information, products, and services.

Registration and Ordering: In order to purchase through the Site, all customers must fill out an online registration form with personal information, including, but not limited to, your name, shipping and billing address (es), phone number, email address. This information is used for billing, order processing and internal marketing as well as to communicate with you regarding your order and the Site. Please note: Minasolution.com does NOT ask our customers to provide their Credit Card Information.

Email Addresses: When you register, you will be given the option to opt-out of subscribing to our regular update service. We will send you email notifications for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about the Minasolution.com, our subsidiaries or selected business partners.

Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.

How does Minasolution.com use my personal information?

Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.

Communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with Minasolution.com regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements if necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter and special offers. At all times, we will offer you the opportunity to unsubscribe to any service or update to which you have subscribed, in case you change your mind. Any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the email (see the Opt Out/Corrections section below for more details).

Does Minasolution.com ever give out my personal information?

We sell merchandise, we provide services, but we NEVER sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.

Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.

Is my personal information collected by Minasolution.com secure?

This Site, Minasolution.com, incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:

  1. Safeguarding all financial transactions done through this Site with Secure Sockets Layer ("SSL") encryption.
  2. Granting only employees, who are providing a specific service, access to your personal information.
  3. Working only with third-party service providers who we believe adequately secure all computer hardware.

While our business is designed with safeguarding your personal information in mind, please remember that 100% security presently does not exist anywhere, online or offline.

What choices do I have regarding Minasolution.com’s collection of my information?

You can choose to:

  1. Correct or update your personal information.
  2. Stop receiving mails to your email address.
  3. Disable your account to prevent any future purchases through that account.

To correct or update your personal information, log in to My Account and submit a request through our online Customer Service.

To unsubscribe to emails you receive from Minasolution.com, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.

If you wish to talk to a Minasolution.com customer care representative please call +61 3 90 15 45 56 (Melbourne, Australia) or write to: PO BOX 1181, Collingwood, VIC 3066, Australia. You can also email us at Please enable javascript to see email address